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One Day Alice came
to a fork in the road
 and saw a Cheshire
cat in a tree.  "Which
 road do I take?"
she asked.  "Where
do you want to go?"
was his response. 
"I don't know" Alice
 answered. "Then,"
said the cat, "it
doesn't matter." 
"If you don't know
 where you are
going, any road
will get you there."

-  Lewis Carroll

"People with goals
succeed because
they know where
they are going."

-  Earl Nightingale

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Examples of Our Customer's Successes -

•     Strategic Planning - In 2000, we worked with a variety of non-profit organizations in the area of strategic planning.  Of particular note was our work with the governing board of the New Orleans chapter of an international non-profit service organization to facilitate the development of a comprehensive five-year strategic plan for that chapter. This included the development of the operational plans to support all the logistics of hosting an international convention. 

  •     Results:  The convention hosted over 28,000 attendees, making it the largest in the organization's history.  The chapter was commended by the President of the international organization for "being instrumental in making the convention a resounding success."
     

•     Marketing & Sales - In 2001, we developed a web presence and a marketing/recruiting campaign for a consortium of college enrollment teams.  Through strategic planning and collaborative goal setting for goal achievement, the members learned to work together to enhance their collective ability to recruit students.

  •     Results:  The Atlanta based consortium enabled each member college to increase its own enrollments by an average of 4 percent in the first year. The consortium is still alive and continues to provide those colleges with significant increases in student enrollments.
     

•     Business Planning and Marketing - In 2002, we worked with the CEO of a nationally acclaimed kitchen and bath design consulting firm in Kennett Square, Pennsylvania.  We first conducted an abbreviated strategic planning process, and then we developed a web presence and an internet marketing campaign for this firm. 

  •     Results:  Sales and profits have increased by 13 percent over the past four years. 
     

•     Leadership Development - In 2003, we partnered with a close associate to create and then implement a faculty development program for a two-year technology college in Delaware County, Pennsylvania.  The success of that program enabled that college to offer distance education programs and to deliver "facilitated learning" programs via the internet to working adults. 

  •     Results:  This new program increased the college's enrollment by 10 percent and generated over $200,000 dollars in additional tuition revenue in the very first year.
     

•     Leadership Development, Strategic Planning and Goal Achievement Strategies - In 2004, we worked with the Board of Trustees and the Executive Leadership Team of a not-for profit institution to revamp their marketing and recruiting strategies in support of an aggressive plan for enrollment (and revenue) growth.  They also developed a strategic plan (with SMART Goals) and an operational budget for the college that would result in revenues that exceeded costs at the end of FY2006. 

  •     Results:  The success of those new strategies and the achievement of those goals ultimately resulted in revenues that did exceed the operational costs for the college in the year FY 2006.    
     

•     Team Leadership Development and Goal Achievement Coaching - In September of 2004, Ann Smith began working exclusively with a small private college to provide coaching and leadership development training to the team leaders of their self-study committee.  She helped them to develop a strategic plan and to establish a series of critical goals for successfully attaining the reaffirmation of their accreditation from the Middle States Commission of Higher Education.  Ann maintained a high level of engagement in the coaching process until the self-study report had been completed and the visiting team had conducted its formal visit.

  •     Results:  In October of 2006, the college received confirmation that they had passed all 14 categories, and their accreditation status have been reaffirmed for an additional 10 years.
     

•     Strategic Planning and Goal Achievement Strategies - In 2006, we worked with a private college foundation to develop a strategic plan, critical objectives, and "smart" goals for its first scholarship fundraising campaign. The ultimate goal was to raise over $300,000 dollars for student scholarships. 

  •     Results:  Those efforts actually raised over $1,200,000 dollars for student scholarships that year.  The Chairman of the Board proclaimed it to be "The most successful fundraising effort in the 53 year history of the foundation!"